Getting the most out of your flowers 

We source our flowers direct from the growers and wholesalers, so you receive them fresher and faster!

However, to get the maximum enjoyment and longevity from your flowers, you will need to show them a little TLC when they arrive. They are living things after all!

Here are a few easy steps to follow that will ensure that your flowers look their absolute best, and last as long as possible.

1) Start with a clean vase & fresh water

Minimise bacteria growth. Bacteria and fungi live everywhere and will be absorbed by your flowers through the cut surface of the stem. To minimise this, it is critical to use a clean vase and fresh water. Don't stress too much though! We supply a special flower food that contains an anti-microbial element, helping to inhibit bacterial growth and keep your flowers healthy.

Use lukewarm (30°C - 40°C), clean water. Most flowers absorb warm water more efficiently than cold (the notable exception are spring bulb flowers like tulips, which do best in cold water). Tap water is usually perfectly fine as long as it doesn't contain a high percentage of dissolved minerals (hard water), which may block the flowers' ability to hydrate properly. Remember to stay away from salt water - flowers enjoy drinking salty water about as much as you do!

cutting flower stems

2) Cut Stems & Remove Leaves

Re-cut the stems at an angle. Removing at least 2 - 3 cm off the bottom of the stem. We recommend using a sharp knife rather than scissors as this will avoid crushing the stem and therefore the vascular system. The diagonal cut opens more stem area for hydration and prevents the end of the stem from resting directly on the bottom of the vase and impeding water absorption.

Remove leaves below the water line. Submerged leaves water will deteriorate and rot, spreading fungi and bacteria that damage the vascular system, preventing hydration and eventually causing your flowers to wilt and die. Take care when removing leaves, as breaks in the stem allow bacteria to enter and damage the flower. Do Not remove all leaves above the water line, as flowers require their leaves as part of the hydration process.

pouring flower food into vase

3) Use the Flower Food provided

As soon as a flower is cut it stops receiving vital nourishment and water. Each of our boxes comes with a sachet of flower food which has been specially developed to simulate the flower's original environment, and allows the flower to fully bloom. Using flower food can increase vase life by up to 60% compared to water alone.

A number of home recipes (everything from Aspirin to bleach) exist that supposedly extending vase life. However, we recommend using our professionally formulated flower food, as it has been scientifically developed to provide your flowers with the sustenance and protection they need. Our flower food sachets contain a special mixture of sucrose, acidifier, microorganism inhibitors and agents to protect the flowers from sediment and diluted salts.

Please follow the directions on the package and always use the recommended amount. Adding more than the recommended dose can be just as harmful as not using it at all.

flowers in vase on bedside table

4) Ongoing Care Tips

Monitor the water level daily and replace every 2-3 days. Cloudy water can be a sign that bacteria has started to grow and is attacking the stems. In this case the water should be completely exchanged for fresh water. Additionally you should re-fill vases with fresh water if water levels drop.

Re-trim your stems every 2-3 days. Flowers start to slowly die from the tips of their stems, inhibiting water uptake. By trimming an extra 1 cm off the stems ever few days, your flowers will stay healthy and live longer.

Remember: flowers don't love the heat. If possible, keep them away from direct sunlight and drafts. If it gets very hot, you may want to consider moving your flowers to the coolest part of the house or even storing them in the fridge. If you store flowers in the fridge please ensure that there are no apples present as they release a gas called ethylene, which accelerates the ageing process.

  

ROSES - SPECIAL CARE INSTRUCTIONS

  1. We send our roses with their protective outer petals still in place. This protects them during transportation. Gently remove these, exposing the delicate inner petals.
  2. Cut stems on an angle about 3-5 cm from the end, using a sharp knife or scissors. Do not bruise or flatten the stems by using blunt utensils. Ideally cut flowers underwater as this prevents air being drawn into the stem, creating a pocket of air or an embolism that prevents water absorption. Our flowers are sent dry and not cutting them may prevent them from being able to re-hydrate once arranged.
  3. Remove all leaves that sit below the water line and place in a clean vase. Leaves in contact with water can spread bacteria, shortening the vase life of your flowers.
  4. Use lukewarm temperature water: studies have shown that oxygen is drawn up more easily through the stems when water is lukewarm.
  5. Add the flower food sachet provided and remember to change the water in the vase every 2-3 days. 
  6. Continue to remove old outer petals from the rose head to allow the rose to fully open.

 

TULIPS - SPECIAL INSTRUCTIONS

  1. We send our Tulips in bud form, which protects their delicate petals. Within a few days they will fully open to reveal their beautiful colour. 
  2. Tulips are not a big fan of the heat, and unlike most flowers they prefer cool water. It is best to keep them in an unheated room and away from direct sunlight.
  3. Re-cut tulip stems on an angle every 3 days to assist with hydration. 
  4. Tulips continue to grow once cut and, generally grow towards the light.
  5. Over time they will naturally bend or ‘droop’, which is normal. Wrapping them in damp newspaper and standing them in water overnight can help them stay upright - or try supporting them in your arrangement with surrounding flowers!

 

LILIES - SPECIAL INSTRUCTIONS

  1. Our lilies are sent while still in bud form, and will open gradually in well-lit areas within a few days.
  2. As with all flowers, re-cut stems 2-3 cm on an angle every 2-3 days. This helps them absorb water and nutrients, extending their vase life.
  3. We suggest cutting the pollen (anthers) from within lilies as they open, to prevent the staining of clothing, furniture and carpets. Lily pollen can stain clothing, so take care when removing the anthers. If you do get some pollen on your clothes, the best way to remove it is by dabbing the area with some sticky tape, lifting the pollen off the clothes. Attempting to rub it away will only push it deeper into the clothing fibres.
  4. The Pollen from lilies is also poisonous to cats, and we recommend cat owners do not purchase bouquets that contain lilies.

Customer Reviews

Overall rating: 4.6 / 5 from 2724 reviews.

Bought as a 30th birthday treat for my daughter. The flowers were beautiful and delivered without any issues. Thank you so much

The Besties Bundle

We are in UK & sent flowers as a birthday surprise for Sydney based daughter. She was delighted. They arrived on time & in good condition, just about to bloom. Order process was easy.

White Oriental Lilies

Everyone who seen the roses and display stated they were excellent. They also were delivered on time.

Red Roses

I ordered the Australian natives for my mum and they are lovely, they last for so long too which makes it worth it.

Native Flower Bouquet

The beautiful bouquet of flowers were delivered to a friend the next day after ordering. I made an error with the order, and their customer service rectified it with grace and kindness. Highly recommend.

Native Flower Bouquet

Customer photo review of The Love You Bundle

Beautiful arrangement, and larger than expected. Will order again.

The Love You Bundle

Beautiful arrangement and quick delivery! Would recommend!

Mixed Tulips

Customer photo review of Native Flower Bouquet

Floraly were wonderful to order with. Mums flowers arrived perfectly, she loves them!

Native Flower Bouquet

Thanks for your excellent response to my order which was delivered as requested on time. Beautiful flowers

The Paris

Customer photo review of The Celebration Bundle

A lovely birthday surprise for my daughter. Generous bunch of flowers, Prosecco and chocolates. Arrived on time .

The Celebration Bundle

They overcame my major mess-up addressing the intended receiver and correctly delivered the beautiful flowers.

White Roses

Beautiful native flowers in a lovely gift box.

Native Flower Bouquet

The flowers arrived on time, and they are beautiful. The recipients are over the moon with them!

Florist's Pick

Beautiful flowers and seamless ordering process

White Oriental Lilies

Customer photo review of Pink Roses

Arrived on time and displayed perfectly.

Pink Roses

Hassle free and delivered on time

Sunflowers

Really excellent service - the bouquet was stunning and everything that was requested was spot on. Great value for money.

White Roses

The delivery driver was nice and the timing of the delivery was exceptional . The flowers were beautifully presented . Thank you

Sunflowers

Customer photo review of White Roses

Sent to my daughter with love from home (Ireland), not a special occasion, just to let her know we all miss and love her ... the flowers were perfect!!

White Roses

Lovely arrangement, delivered on time Brightened someone's day :-)

Small Natives + vase

Floraly were professional and on time with delivery

Red Roses

This is the first time i have ever ordered from floral and it has been great i will be ordering from floraly often now thank you.

Florist's Pick

The flowers arrived with chocolates and the presentation was awesome. The boxing was beautiful. My 4-year-old Valentine’s daughter even climbed into the box after the flowers were taken out and shut the lid — it was so cute. I ordered at 11:30pm the night before Valentine’s Day and they still delivered the next day, which was amazing. Will definitely spend here again.

Red Roses

Customer photo review of Florist's Pick

My daughter and wife loved the flowers which is really the only thing that matters!

Florist's Pick

The sunflowers were beautiful and in great condition, the arrangement was so full and wrapped nicely. I will definitely be purchasing again!

Sunflowers

Customer photo review of Red Roses

Great flowers. Great communication. Great delivery. Highly recommend.

Red Roses

Customer photo review of Native Flower Bouquet

My colleague who recieved the arrangement was so pleased with the natives and beuatiful it was. Highly recommend. Was happy with the delivery and customer service.

Native Flower Bouquet

Arrived in great condition and looks amazing!

Mixed Tulips

Very happy with the delivery arriving on time and getting good comments from the recipient Thank you. We will use you again.

The Paris

Native arrangement was for my daughter as a thank you for her hospitality during my visit to Australia. The flowers arrived on the day requested and the bouquet was as the advertisement. My daughter was pleased with the flowers.

Native Flower Bouquet

Easy process for gift from UK to Australia. Stunning native flower bouquet for a special friend. Thank you 😊

Native Flower Bouquet

This gift arrived on time and looked stunning - completely convenient too, as it came in its own vase. This made an 86-year-old birthday girl's day.

The Frankie + vase

The ordering process was very clear and easy to do. Delivery was on time and the native flower arrangement I chose was greatly appreciated by the recipient!

Native Flower Bouquet

It’s the cutest little thing and I’ll be buying one next year

Tiny Christmas Tree

Beautiful Christmas tree, cute australian christmas ornaments. It was the perfect gift. My friend loved it. Thank you.

The Festive Friends Tiny Christmas Tree

Customer photo review of Tiny Christmas Tree

Amazing gift to receive. Cute and loads of fun to decorate.

Tiny Christmas Tree